Process
Processes are an inherent part of any business. Each business or technical process provides a roadmap for accomplishing key milestones and tasks. Therefore, adherence to processes and systems is critical to business excellence.
The business-critical nature of processes requires that employees within specific functions understand the overall process and accomplish tasks in a prescribed manner to maximize efficiency.
Seamlessly Linking Process with Process Knowledge
Keeping in mind the above business needs, we see that Process Training poses some unique challenges:
Activation – When moving from an existing process to a new process, it is critical that we activate prior knowledge and not start from scratch. This enables learners to not just learn the process but also to take ownership of the procedures.
Access – Providing real-time access to information is a critical part of ensuring transfer of learning to the job.
Consistency – It is important that process information is disseminated in a consistent and standard manner to avoid misunderstandings and inefficiencies.
Cost – Inadequate or lack of training on processes can result in errors, equipment damage or loss of life.
SKILD Solutions provides a unique, experience-oriented approach to Process Training.
With over a decade's experience in the training industry, our team of talented Instructional Designers, Multimedia Experts can help you design and develop trainings that:
- Blend process knowledge with process expertise
- Provide ongoing, anytime, and anywhere access to information
- Reduce process transition time and enable change management
- Provide consistent standards for measuring learner expertise
