skildsolutions_logo
Menu
  • Home
  • Company
    • About Us
    • Advanced Development Center
    • SKILD Advantage
    • Careers at SKILD
    • Social Responsibility
    • Initiatives
  • Portfolio
    • Work Samples
  • Corporate Training
    • Learning Solutions
      • Overview
      • Onboarding and Induction
      • Process
      • Regulatory & Compliance
      • Software Application
    • Product Training
      • Overview
      • Sales
      • Channel Partners
      • Customers
      • Service Support
    • Custom Development
      • Overview
      • Custom E-Learning
      • Rapid Authoring
      • Instructor-led Training
      • Blended Learning
      • Xpress Learning
      • Mobile Learning
      • Simulations
      • Localization
    • Industry
      • Audio Visual
      • Banking and Finance
      • Consumer Electronics
      • Healthcare
      • Information Technology
      • Laboratory Science and Technology
      • Manufacturing
      • Retail
      • Security
      • Telecom
  • Oracle Talent Management Cloud
    • Overview
    • Oracle Talent Management Cloud
  • Oracle Learn Cloud
    • Overview
    • Oracle Learn Cloud Services
  • Contact Us
 Customers
Home > Corporate Training > Product Training > Service Support

Service Support

Overview

Aftersales Service and Support is the key to long-term customer retention.

In today’s business world, brands need to innovate to stay competitive. Product release timelines from concept to market has been drastically reduced and more and more new products are being launched every day.

Therefore, it is important for organizations to ensure that they are able to provide a great support framework for customers and end-users.

Unique Challenges

Here are some of the challenges associated with training service support personnel:

Cost – With frequent product upgrades and new product launches, the cost of traditional trainings increases exponentially.
Time – Scheduling trainings can really take a bite out of your personnel’s time. And scheduling challenges just multiply when you have multiple centers.
Standardization – How do we ensure that service personnel in different regions are following a uniform procedure for installation?
How We Help

SKILD Solutions develops eLearning solutions that will help train your technicians or support service personnel to learn about installation, servicing and troubleshooting procedures thoroughly and uniformly.

Our range of solutions includes:

Custom eLearning
Xpress learning
Rapid authoring
Mobile learning

 

Quick Links

    • Site Map
  • Learning Solutions
  • Product Training
  • Custom Development
  • Oracle Learn Cloud
  • Social Responsibility
  • Request Demo
  • Contact Us

Newsletter

Subscribe to stay updated on the latest E-learning trends and solutions.

Your email id:

Connect With Us

facebookyoutubelinkedin

info@skildsolutions.com

+1 732 329 2747

+91 40 65576283

SKILD Solutions. All Rights Reserved.